Shellfire VPN Felhasználói vélemények
Customer Service not good
I contacted CS less than an hour after my purchased to cancel. There is no response. I tried on twitter and messenger still i don't get a response. To the US buyers trying to change IP on a specific, know that they don't have that functionality. I still don't know if i will get a refund. Very disappointed.
Good VPN service, works well for me
Amazon and Netflix both work for me, no problems here. Torrents are blocked on some servers indeed but support was able to direct me to a server that allows torrents.
I have used this outfit in the past and it worked OK. This time, I logged into my account, was directed to Apple Pay, and paid a one-month subscription which was duly debited to my account. The only problem? I did not get VPN. Nothing. Over several days I exchanged e-mails with customer support to put matters right to no avail. They suggested getting my money back from Apple and resubmitting my purchase. They must think I’m mad. If you are lucky to get through their clunky procedure and get it to work it may be OK. ME. I am deleting the app, not bothering to waste any more time for a refund of £9 odd and putting it down to the experience of dealing with hopeless customer service. My advice? Look elsewhere. There are MUCH better providers. I give it 1 star as I cannot give it 0 stars Bryan