The service is unstable, lot of drop-outs! The usual feedback from the company is to change the protocol or do a manual update of the app. Does sometimes works, but most of the time it occurs again. If you work on a remote server most of the time, it will drive you up the wall when you lose the connection every hour. Also experienced a major incident on their side in March 2022, the VPN was out of service a whole business day. At that point, I decided to change VPN provider.
I work remotely, in a different country to the rest of my colleagues. I cannot work without a VPN. This fails daily and I cannot work. It drops out every day, sometimes once every 10 minutes, sometimes once every hour. Sometimes it crashes completely and I need to uninstall and uninstall. It's very bad.
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I work as a contractor, so work with multiple firms and multiple VPNs. Perimeter 81 fails regularly, it has drop outs and crashes. Sometimes it works for days then it stops and I need to re-install. Sometimes it works - wont connect and I need to change protocols. The impacts my ability to do work, and slows me down